Service Advisor positions - Santa Barbara Nissan (Goleta)

Service Advisor positions - Santa Barbara Nissan (Goleta)

28 Jul 2024
California, Santa barbara 00000 Santa barbara USA

Service Advisor positions - Santa Barbara Nissan (Goleta)

Vacancy expired!

Experienced and Assistant Service Advisor / Writer positions

Our service team is searching for a highly motivated, customer service oriented person with a natural sense of hospitality for our Quik Lube service advisor position. No experience needed. You just need to be customer service oriented and be able to take on instruction.

Our local service facility is also searching for an experienced and skilled service advisor with the ability to professionally present the customer with an exceptional service experience. Whether you have dealership and/or independent repair facility experience we would like to talk with you. We're looking to build our team with the highest quality people we can find.

These are full-time positions. We provide medical and dental benefits, paid vacation, and paid holidays. We have a fantastic work environment, why not have fun while you're working, and enjoy your job. This is an entry-level position that can lead to becoming a full-time service advisor with earning potential of $60,000/year and up (depending on your skill level.)

There's no better place to build a career than within the beautiful Santa Barbara community.

Job Duties / Description:

The service advisor communicates with customers in accordance with dealer and manufacturer standards to build customer loyalty and retention by nurturing trust and ensuring confidence as a representative for the safety and reliability of their vehicle.

Greet customers in a timely, courteous fashion

Correctly create a repair order with all necessary vehicle and customer information.

Abide by California Bureau of Automotive Repair service and repair standards.

Advise customer of all needed maintenance and repair items in accordance with dealer and manufacturer standards

Communicate with fellow employees (parts personnel, technicians, etc.) to effectively manage the service process and customer communication

Ability to communicate the multi-point inspection results and make appropriate/necessary recommendations to ensure the safety and reliability of the customer's vehicle.

Documenting all work performed on each vehicle on the repair order

Keeping up to date with all factory technical service bulletins and campaigns, and completing all necessary manufacturer training and all necessary safety training.

Take ownership of the customer's experience by handling those additional assignments that allow you to leave a positive impression with the customer.

Providing an exceptional customer experience to ALL customers.

We Offer (Benefits):

Ability to earn a great income / competitive compensation packages

Reasonable work schedule

Paid training / mentorship and coaching

Great place to live - beaches, mountains

Positive work environment

Great benefits package includes:

Health & Dental programs

Paid vacation

401K retirement program

Paid sick days

Employee discounts

We Require:

Integrity, dependability, and commitment

Excellent work ethic / a strong desire to succeed and excel

Experience at a dealership and/or independent repair facility

Basic computer skills - ability to navigate various websites and software programs

Fluent typing skills

Valid California driver's license with a clean driving record

Background check / drug screen

Organizational skills and ability to multi-task

Nissan vehicle experience helpful

DealerTrack DMS experience very helpful

Apply in person at Santa Barbara Nissan 425 S. Kellogg Ave., Goleta CA 93117, OR

Reply to this ad with a resume and/or basic information and submit an application at www.santabarbaranissan.com

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