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Hello All, Greetings from Rootshell Inc, Role: CRM Business Analyst
Location: Santa Clara, CA
Duration: Long Term
Build productive relationships with a global IT team, including BSAs, developers & DBAs
Support the evaluation, design and architecture of the Sales and Legal Technology Stack
Understand the full Sales cycle, and design solutions that interface and Partner applications (e.g. Salesforce Communities
Requirements
6 or more years experience in a Business Systems Analyst role supporting business units globally.
Strong analytical skills in analyzing complex problems, processes, and systems to propose solutions
Deep understanding of Lead, Opportunity, Account Management, Partner
Good understanding of related business processes like contract management, quoting, and the order/fulfilment cycle in order to support impact analysis and design for proposed solutions
Design and implementation experience with SalesForce.com, Partner Communities and Apttus
Proven ability to manage multiple projects concurrently and drive delivery and execution
Ability to drive business consensus and simplify processes and designs
Ability to document interfaces and data flows
Excellent written/verbal communication skills
Ability to establish working relationships with personnel at all levels in the organization
Ability to effectively manage confidentiality of information
Ability to quickly learn new systems, processes, and technology
Experience with Project Management tools and methodology a plus
