Sr. Program Manager - Customer Value Management

Sr. Program Manager - Customer Value Management

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Job Description

Your Career

The Customer Value Management Team is part of Palo Alto Network'sGo-To-Market organization. This role reports to the VP, Customer Value Management. We are looking for an individual who is highly organized, proactive, and who possesses a strategic mindset, executive presence, and strong attention to detail. The role involves heavy engagement within our Customer Value Management Team (Revenue Acceleration, Business Value Consulting, and Industry Solutions) and across Sales, Marketing and other cross functional teams (Ops, IT, Enablement etc.).

As we build our customer-in framework and reshape our GTM motion, this role will play a key part in helping us design and build our value methodology, plus ensuring it is integrated cross-functionally and that it resonates and is leveraged in the field.

This is a strategic role (not administrative) for someone who wants to be at the intersection of Strategy and Execution. Due to our matrixed organization, this person must be able to effectively collaborate across multiple levels, roles, and functions internally.

Your Impact

• Work closely to design, implement, and sustain a global value-based selling methodology
• Plan and participate in project working and alignment sessions with internal cross-functional groups
• Create and/or iterate existing field-specific deliverables, leveraging internal experts and incorporating feedback
• Assist in developing reinforcement solutions to help drive success in the field and at the point of attack
• Drive project timelines, managing diverse stakeholders with clear alignment to big picture goals and outcomes
• Deliver proactive status updates and where possible, report on leading indicators of incremental program success; adjust, taking course corrective actions as needed
• Work with operations team to support the development of analysis / dashboards and resulting insight generation for customer value programs and initiatives
• Support Customer Value Management organization in building out GTM process infrastructure (sales process documentation, field execution templates, decision-making models, action item capture, etc.) and provide non-administrative programs to leadership to ensure we're running smoothly
• Recommend and implement new programs, tools, processes, and analytics to drive incremental evolution and improvement in alignment with initiative

Qualifications

Your Experience

• Experience in management consulting or “bizops” functions

• Experience with complex enterprise selling process, methodologies, and enablement

• Strong undergrad academic credentials and a history of early career success

• Effective verbal and written communication ability and comfortable with both business and technical discussions with senior audiences

• Successful track record of Project or Program Management and comfort independently driving process for multi-faceted efforts with many stakeholders

• Collaborative team player willing to go beyond strategy in order to support execution and realization

• Fluency in developing executive ready slides, leading analysis and data-driven insight generation efforts is critical

• Self-starter who thrives in fast-paced, innovative, high-growth environments with minimal supervision

• Experience in driving cross-functional collaboration and alignment across diverse stakeholders

• Expertise in a global SaaS, enterprise technology environment is a plus but not required

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at[emailprotected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.