Sr Staff Inbound Product Manager HR Ops - Remote - US

Sr Staff Inbound Product Manager HR Ops - Remote - US

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Job Description

• Lead Talent Acquisition product strategy that sets us up for success
• Communicate product priorities and build consensus
• Work with multiple teams to guide projects through development and bring high-quality products to life
• Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction
• Communicate complex problems into easily understood requirements and provide solutions
• Develop multi-mode communications that convey a clear understanding of the needs of different audiences
• Lead the promoting of efforts across different groups of team members, along with the ability to influence inside and outside of your team.
• Help us to pioneer the delivery of best-in-class talent products
• Build a flawless candidate experience across multiple tech stacks and processes
• Evaluate best-in-class technology and resolve, build vs. buy for various aspects of Candidate Experience and Talent Acquisition employee journey
• Partner with the larger Talent Acquisition business organization to deliver product and tech strategy, build long term roadmap, and create business impact via tech delivery
• Drive requirements and adoption with a customer-empathetic demeanor
• Define business-critical metrics and excite teams to deliver on the promise of the most intuitive candidate, hiring manager, and recruiter experiences
• Lead prioritization and trade-offs between schedule, performance, and cost
• Align key stakeholders to ensure scalable solutions and operational excellence
• Proactively identify and resolve issues to meet strategic and financial (ROI) goals
• Engage with TA COE and Global Talent Operations through regular updates
• Be deeply involved in helping to manage the backlog, triage issues, write PRDs, create well-defined stories along with BSA, and clarify requirements with the implementation team members.
• Collaborate with systems engineers, developers, design, data science, UX, and behavioral researchers

Qualifications

• 8+ years of software product management experience
• Strong prioritization skills and the discipline to focus on high impact activities
• Experience defining and capturing product requirements and transforming them into a product roadmap
• Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions
• Drive solution development through big-picture solution development
• Keen user centric point of view and experience
• Data-driven decision-making ability.
• A "driver" personality - constantly pushing toward clarity and delivery while balancing the need for phenomenal collaboration.
• Understanding and background in the workforce, talent, and people technology tools and ecosystem

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date.VisitourCandidate FAQ pageto learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [emailprotected]for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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Work Personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office,including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to workwithin their state, province, region, or country of employment.