Account managers work in ourNursing Homes department, where they are the designated point of contact for our assisted living and/or LTC accounts. They are responsible for processing all incoming prescriptions related to the accounts, as well as enrolling new accounts, and enforcing CMS & Pharmacy's policies and procedures with respect to those accounts.
Daily tasks include coordination and processing of prescriptions from our accounts, stocking department supplies, maintaining a clean and organized work space, assisting other departments as necessary, ensuring out of stock items are ordered, and maintaining department files. Other regular tasks throughout the month include preparation for LTC and assisted living facility cycles, obtaining refill authorizations, ensuring orders are filled on time, and delivered by the client's request date.
Ultimately, account managers will be responsible for overseeing their assigned accounts and the responsibilities, nuances, and intricacies that accompany any particular account.