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The Position:
This position provides occasional, back-up front desk coverage for one or both of FSA’s offices: the Lompoc office located at 101 South B Street, and/or the Santa Maria office located at 105 N. Lincoln Street. This position assists with greeting visitors, answering phones, and supporting employees with administrative and operational needs. Operating hours are Monday through Friday from 8:30 a.m. to 5:00 p.m.
Working with those impacted by trauma can be fulfilling and meaningful, yet simultaneously exhausting and heart-rending. FSA strives to be a trauma-informed and resilience-oriented organization, actively identifying and employing methods to support staff to embody a healthy and sustainable balance of care for others and themselves.
Sample of Duties and Responsibilities:
Greet and support visitors, providing information about agency programs and/or providing other resources as indicated
Greet consumers and inform employees of consumer arrivals
Escort visitors/consumers to the restroom, assuring confidentiality of surrounding environment
Collect consumer payments; provide receipts
Answer calls, direct callers to appropriate employees or resources, and take messages
Disseminate mail
Perform other duties as assigned
Employment Standards:
Must be a high school graduate.
Previous experience in an office setting desired.
Excellent computer skills required. Efficient and effective multi-tasking skills required.
Pleasant, professional and patient attitude when greeting visitors and consumers.
Respectful and compassionate phone etiquette and the ability to relate well to consumers and employees is essential.
Bilingual (English/Spanish) preferred.
Classification, Hours and Pay Rate:
Position is part-time – no regular hours are available.
Pay is dependent on experience.
Family Service Agency (FSA) has long been regarded as one of Santa Barbara County’s most reliable and effective nonprofit human service organizations. Our mission is to strengthen and advocate for families and individuals of all ages and diversities, helping to create and preserve a healthy community. We are committed to providing services where they are needed most: in the community. Eighty percent of our services are delivered on school campuses, at community centers and in clients’ homes. Our programs, which serve more than 25,000 people annually, combine clinical expertise, bilingual and bicultural staff, and close collaboration with other agencies. At FSA, all services are provided free or on a sliding fee/donation scale and no one is denied assistance because of an inability to pay.
To apply for this position, it is highly recommended that you submit both a cover letter and resume.
You can apply to this position at: https://www.appone.com/MainInfoReq.asp?RID=4016201
Or search through our portal for other open positions: http://familyserviceagency.appone.com/
