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Job Title: Program Specialist
Department/Location: Organization Office
Reports to: Programs Director
FLSA Status: Non-Exempt
Job Overview
The Program Specialist is responsible for the administration, supervision, program development, implementation, and assessment of a specific program of Fighting Back Santa Maria Valley. The Program Specialist ensures compliance with contractual obligations and Fighting Back organization values.
Essential Duties & Responsibilities
Plans, coordinates, implements, and assesses program services
Monitors daily attendance for designated school sites
Meets with students individually to address truancy, academic, and behavioral issues
Collaborates with school staff and administrators
Attends TMT, SST, and SARB meetings
Conducts home visits as necessary
Coordinates and facilitates parent education program and bullying prevention program
Maintains records and tracking information for program-related activities and services
Manages program-related data and submits timely reports
Represents program at community and staff meetings
Assists in coordination of fund raising events
Submits a weekly staff report of accomplishments
Attends mandatory weekly staff meetings
Upholds a professional image of the Fighting Back Santa Maria Valley Coalition
Other Duties and Responsibilities
Provides support to other FBSMV programs as needed
Receives client referrals and makes contacts
Other duties as assigned by the Executive Director
Knowledge, Skills, Talents, & Abilities
Organization Must have ability to develop specific goals and to organize work and prioritize tasks in order to accomplish goals. Must maintain flexibility and responsiveness to donor and service recipient, and organizational needs and demonstrate attention to detail and follow-through. Must possess excellent time management and organization skills.
Communication Effective verbal and written communication skills. Must be able to effectively present information in one-on-one and small group situations to donors, participators, and other employees of the organization. Strong interpersonal skills required.
Customer Service Must demonstrate and project an excellent customer service manner toward internal and external clients. This includes customer and client needs assessment, meeting quality standards for services, and evaluation of customer and client satisfaction.
Technology Requires a basic understanding of technology utilized by the Organization. Proficiency in computers, including MS Office software. Proficient in Microsoft Word, Publisher, and Excel.
Coordination Must be able to quickly gain an understanding of the relationship of all organization positions to each other, and their impact on meeting organization goals. Ability to work with others in a fast-paced, deadline oriented environment, functioning as a team member.
Initiative Must demonstrate initiative and take proactive approach toward duties and organization as a whole.
Trustworthiness Ability to maintain high level of confidentiality.
Problem Solving Ability to deal with problems involving a few concrete variables in standardized situations.
Flexibility Must be able and willing to work some nights and weekends.
Other Must possess a valid California Drivers License, insurance, and reliable vehicle to do agency errands as needed.
Education and/or Experience
Bachelor’s degree or higher in Child, Family, and School Social Work or equivalent
Experience working with youth
Experience in non-profit organizations a plus
Bilingual in English and Spanish a plus
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee frequently is required to stand, walk, climb and descend stairs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This employee must also be able to lift and carry up to 15 pounds for short distances.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in an office and clinical environment; the noise level in the work environment varies from moderate to loud. Temperature is kept at a comfortable level.
