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SUMMARY: CALMs Santa Maria office seeks a Program Manager responsible for the direction, implementation, supervision and evaluation of program services and staff. The Program Manager oversees quality, effectiveness, and efficiency of their department ensuring their specific programs meets CALMs standards, contract requirements and strategic plan. Job duties include program coordination, clinical supervision, and compliance with grants and contract requirements. The Program Manager will be responsible for ensuring an atmosphere that is conducive to the therapeutic process and overall success of the program. The Program Manager is also responsible for maintaining high team morale and effectiveness, demonstrating commitment to the values and philosophy of CALM and displaying leadership qualities that motivate and inspire others. The Program Manager customarily and regularly exercises discretion and independent judgement in the performance of all duties.
RESPONSIBILITIES:
-Under the direction of the Regional Manager, implements policies, procedures, workflow processes, and measurable goals for the department
-Directs, plans and coordinates the work of the program staff including supervision and formal evaluations, training and team building
-Determines department structure, staff positions, levels, schedules and workflow. Adjusts schedules and staffing levels as needed. Implements process changes when needed to improve the efficiency, effectiveness, and performance of the department.
-In consultation with the Regional Manager, responsible for the recruitment, coaching, and evaluation of program staff
-Organizes and attends weekly program meetings to maintain effective communication
Manages operating expenses within the approved budget
-Actively participates as a member of the Manager Team for Santa Maria
-Implements, manages, and evaluates of all aspects, including budget oversight, of program area
-Plans and supervises an efficient and responsive intake procedure, including determining prospective client eligibility for services and assigning and tracking cases
-Ensures high ethical/legal standards for all clinical practice, including the proper maintenance of client files
-Provides limited direct clinical service, including opening cases by conducting the Clinical Assessment, providing individual and/or group therapy, as needed
-Ensures the supervision and management of clinical and program data and addresses any concerns with staff in a timely and professional manner
-Compiles, maintains and reports on the monthly, quarterly and annual program statistics and outcomes with a focus on continuous improvement and a learning orientation
-Represents CALM in community settings and builds collaborations with partners
-Ensures that all grant and contract requirements are met; collaborates with the agencys grant writer to identify grant opportunities
-Sets productivity goals for therapists and reviews for meeting goals in a timely manner.
-Carries out supervisor responsibilities in accordance with applicable laws and regulations and within the agencys personnel policies
-Responsibilities include interviewing, hiring, and training employees; planning assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and conflict resolution.
EDUCATION/EXPERIENCE:
-LCSW or LMFT from an accredited university or college, licensed for a minimum of two years, or Licensed Psychologist.
-2 3 years prior experience as a program manager and as a clinical supervisor preferred or experience working in a specialized area of program management; prior experience in a teaching or training position a plus.
QUALIFICATIONS:
-Must have a valid California drivers license, clean DMV, and DOJ criminal record clearance
-Ability to interact with people of all ages and cultural backgrounds
-Bilingual (Spanish) preferred
HOURS OF EMPLOYMENT:
This is a full-time position. A 40-hour work week schedule will be established upon consultation with the supervisor, evening and weekend hours may apply. The normal work week is Monday Friday. Normal hours of work will be established between the hours of 8:30am and 8:00pm.
COMPENSATION AND BENEFITS:
Salary is commensurate with experience. We value wellness and offer a generous compensation and benefit package that includes a competitive salary, generous benefits that include up to 100% paid medical, dental, vision, for employees and a highly subsidized portion of the dependent coverage. Paid holidays, vacation starting at 2 weeks, 12 sick days per year (accruals based upon a 40 hour work week), and a 403(b) 3% matching program.
For complete listing of job duties, please visit: http://calm4kids.org/jobs/
To apply, please email resume and cover letter to CALM Human Resources, and write position title and location in subject line.
CALM is an Equal Opportunity Employer.
