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Position Summary:
The Cliffs Hotel and Spa is looking to hire friendly, service-oriented people for our Bell Stand. The Bellman and Valet Attendants are all guests' first impression of The Cliffs Hotel and Spa and are vital to the success of the property.
You must be 21 years of age or older to valet and park a hotel guest's vehicle with no passengers inside.
How it is important to our mission:
By providing a welcoming atmosphere, handling all guest property with care and always being a concierge all bell staff are instrumental in making sure all are making lasting, happy memories through genuine service and thoughtful amenities.
Essential Functions of the Job:
Loading and unloading luggage carts and vehicles as needed
Opening and closing vehicle doors for arriving guests
Must be able to work flexible hours and weekends based on occupancy,
Issuing valet parking tickets
Safely park guest's vehicles in valet lot
Loads and unloads luggage carts and vehicles as needed
Escort guests to room, provide room tour and additional assistance as needed.
Provide recommendations for local dining and activities to guests.
Drive company vehicles throughout San Luis Obispo County, including daily airport picks ups.
Ascertain and use guests name as frequently as possible and introduce the guest by name to front office staff.
Makes manager aware of any guest's comments or complaints.
Performs any other job-related task as directed by management.
Comply with all COVID-19 job and property related policies
Qualifications:
Must provide proof of a clean driving record
Must be able to pass a pre-employment drug test
High school diploma or equivalent preferred
Must be able to run for extended periods of time
Must have multitasking strengths
Professional appearance
Ability to work with people a must
Excellent command of English language
Must have the ability to drive both manual and automatic transmission vehicles
Must be 21 years old
Must have a flexible schedule, including weekends and holidays
Physical Requirements:
Ability to exert up to 100 pounds of force occasionally, and or 50 lbs frequently and/or 20 lbs of force constantly to lift, carry, push or pull objects
Ability to stand continuously for duration of shift (6-8 hours a day)
Ability to walk/run continuously for duration of shift (6-8 hours a day)
Ability to work in stressful situations