Shipping & Receiving / Logistics Manager

Shipping & Receiving / Logistics Manager

03 Mar 2024
California, San francisco bay area 00000 San francisco bay area USA

Shipping & Receiving / Logistics Manager

Vacancy expired!

ManagedLab Services is looking for an assistant manager to help lead our current Logistics team in the South San Francisco area. This person will have a great customer service mindset, excellent team management skills, and come to work with a positive attitude ready to take on the day. This energetic and detail-oriented person will be part of a larger biotech services company, providing fast-paced inbound and shipping needs for multiple tenants via the operation of multiple Shipping & Receiving locations.

You

Confidence in being a team leader

Extraordinary professionalism and customer service

Positive attitude approaching any task no matter how big/small

Flexibility, a fast-paced environment makes you feel energized, not stressed out

Great communicator – you’re known for clear messaging in company and customer emails and know how to proofread

Core Responsibilities

Receiving and logging packages (both inbound and outbound), and delivering to on-campus locations in a professional andefficient manner.

Executinggoods security and ensuring proper materials handling of all S&R materials by Logistics team members

Ensuring service coverage of logistics facilities through team schedulingand on-site backup support

Acting as a point of contact with customer personnel, including onboarding new personnel, troubleshooting, and resolving escalated customer issues

Coaching and developing team members to ensure the best customer service experience possible

Drafting, implementing, and updating Work Procedures and SOPs

Operating and coordinating inventory & maintenance of logistics equipment and materials, including forklifts, pallet jacks, carts, dollys, scanners, computers

Traveling between work sites as necessary for client meetings andquality control in the South San Francisco and San Mateo area.

Adherence to safety social distancing requirements before and during employment, in response to COVID-19, as recommended by the Centers for Disease Control and the World Health Organization

Reports to: Lab Services Manager (Sr. Squad Leader)

Skills & Requirements

2-3 years in a Logistics or Shipping & Receiving role. Prior supervisory experience preferred.

Forklift experience

DOT/IATA certifications preferred

Valid Driver’s License and personal transportation

Must pass a pre-employment background check and drug screening

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

New S&R employees mustwear personal protective footwear that meets the standards forASTM F2412-18a Standard Test Methods for Foot Protection for compression resistance and impact resistance.

Available to work withinthe core business hours of 7AM to 6PM,and availability for evenings/weekends as dictated by ad-hoc S&R needs.

Service hours are generally 8 AM to 5 PM Monday through Friday

Extraordinary professionalism and customer service

Positive attitude approaching any task no matter how big/small

Flexibility:a fast-paced environment makes you feel energized, not stressed out, and able to adjust to working needs as the day progresses

Great communicator – you’re known for clear messaging in company and customer emails and know how to proofread

Benefits & Perks

Competitive salary

Medical, Dental, Vision, and Life Insurance options

Vacation, Sick, and Holiday leave

401(k) with company match

Learn more about our company at www.managedlab.com

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