Mortgage Servicing Specialist III

Mortgage Servicing Specialist III

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Job Description:

Job Description

Perform updates in accordance with master file system controls. Supports the servicing of mortgage loans. Work will vary based on associate's department. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles more complex levels of transactions requiring subject matter expertise.

Minimum Required Skills:

• 2+ years' experience
• Highly organized with strong attention to detail
• Excellent time management and prioritization skills, with ability to meet deadlines
• Experience with working independently and on teams
• Intermediate/Advanced with Microsoft Excel
• Excellent written and verbal communication skills
• Proactive approach to problem resolution
• Understanding of loan servicing and Mortgage Loan Documents
• Strong Analytical skills
• Ability to meet department production standards while working under strict deadlines
• Business and general office skills

Desired Skills:

• Microsoft PowerPoint experience
• 5+ years' experience

Job Band:
H6

Shift:
1st shift (United States of America)

Hours Per Week:
40

Weekly Schedule:
7:00am - 4:30pm, Monday - Friday

Referral Bonus Amount:
500
>

Job Description:

Job Description

Perform updates in accordance with master file system controls. Supports the servicing of mortgage loans. Work will vary based on associate's department. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles more complex levels of transactions requiring subject matter expertise.

Minimum Required Skills:

• 2+ years' experience
• Highly organized with strong attention to detail
• Excellent time management and prioritization skills, with ability to meet deadlines
• Experience with working independently and on teams
• Intermediate/Advanced with Microsoft Excel
• Excellent written and verbal communication skills
• Proactive approach to problem resolution
• Understanding of loan servicing and Mortgage Loan Documents
• Strong Analytical skills
• Ability to meet department production standards while working under strict deadlines
• Business and general office skills

Desired Skills:

• Microsoft PowerPoint experience
• 5+ years' experience

Job Band:
H6

Shift:
1st shift (United States of America)

Hours Per Week:
40

Weekly Schedule:
7:00am - 4:30pm, Monday - Friday

Referral Bonus Amount:
500

Job Description:

Job Description

Perform updates in accordance with master file system controls. Supports the servicing of mortgage loans. Work will vary based on associate's department. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles more complex levels of transactions requiring subject matter expertise.

Minimum Required Skills:

• 2+ years' experience
• Highly organized with strong attention to detail
• Excellent time management and prioritization skills, with ability to meet deadlines
• Experience with working independently and on teams
• Intermediate/Advanced with Microsoft Excel
• Excellent written and verbal communication skills
• Proactive approach to problem resolution
• Understanding of loan servicing and Mortgage Loan Documents
• Strong Analytical skills
• Ability to meet department production standards while working under strict deadlines
• Business and general office skills

Desired Skills:

• Microsoft PowerPoint experience
• 5+ years' experience

Shift:
1st shift (United States of America)

Hours Per Week:
40

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