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Sycamore Mineral Springs Resort & Spa is seeking a qualified Restaurant Supervisor.
Job Summary: This position will provide a hands-on approach to managing the general day-to-day operations of the Front of the House.
DUTIES AND RESPONSIBILITIES:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Supervises and assists the restaurant staff on a daily basis
Ensure dining experience is in compliance with policies, procedures, standards, and aiming at satisfying and exceeding the guest expectations
Assist with the training of restaurant staff
Maintains a presence in the dining areas at all times throughout service and interact positively with customers.
Supports staff at peak times and undertake any operational duty to ensure customer expectations are met.
Responsible for resolving customer complaints regarding food quality and service.
Performs other duties as assigned by manager
QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Able to work holidays, weekends and evenings
California Food Handler Certification
Excellent customer service skills
Able to speak, read, write and understand the primary language (s) used in the workplace.
Proficient on Micros, Microsoft Word, Excel and use of email.
PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
Calculate figures and amounts.
Coordinate multiple tasks simultaneously
Ability to work in stressful situations
Stand and walk for long periods of time or an entire shift, repetitive motions of hands, wrists and fingers, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp, shake, stir, pour and squeeze with both hands. Talk or hear; taste or smell.
The employee must occasionally lift and/or move, carry, push and pull up to 30lbs
Work conditions include exposure to scents and mineral water sulfur odor.
BENEFITS
Restaurant, hotel, spa and designated gift shop discounts, mineral springs and yoga. This is an opportunity to work in a beautiful upscale resort with wonderful people!
To be considered for this position, please apply at the Employment section of our website, sycamoresprings.com, and include verifiable employment references and availability on application.
