Pay: $22.00 - $26.00 per hour
Job description:
Job Overview
Our dental practice, located in San Luis Obispo, is seeking a Dental Receptionist to join our amazing team! We are seeking a detail-oriented and customer-focused Dental Receptionist to join our team. As the first point of contact for our patients, you will be crucial in ensuring a seamless and positive experience from the moment they arrive. This role requires a combination of excellent communication, exceptional organizational skills, and a friendly demeanor to support our practice's efficient operations and provide outstanding patient care.
Duties
Greet patients warmly and professionally, creating a positive first impression
Schedule appointments accurately using Open dental software
Verify insurance coverage and benefits, including insurance verification for various providers
Collect payments, process co-pays, and handle billing procedures with precision
Manage patient records and ensure confidentiality in compliance with HIPAA regulations
Review documentation for accuracy and completeness, including treatment plans and consent forms
Answer multi-line phone systems promptly with courteous phone etiquette
Assist patients with intake forms, new patient registration, and answering inquiries about services
Coordinate with dental staff to facilitate smooth office operations and patient flow
Maintain organized filing systems for medical records and administrative documents
Perform general clerical tasks such as data entry, typing reports, and managing office supplies
Ensure compliance with all health information management standards and office policies
Skills
Proven experience as a Dental Receptionist with clinic or dental office background
Strong knowledge of dental terminology and insurance procedures
Exceptional customer service skills with the ability to handle sensitive situations professionally
Effective communication skills—bilingual abilities are a plus but not a requirement—along with strong phone etiquette and multi-line phone system handling
Attention to detail in documentation review and medical administrative support tasks
Ability to manage dental scheduling efficiently while maintaining a friendly demeanor
Knowledge of HIPAA regulations to ensure patient privacy and data security at all times
Familiarity with dental clinic operations such as intake procedures, care plans, filing systems, and office management practices
Strong organizational skills with the ability to multitask in a fast-paced environment
Join us as a Dental Receptionist if you’re passionate about providing outstanding patient service while supporting our team’s success! We value friendly individuals who are eager to make a positive impact every day.
Job Types: Full-time, Part-time
Benefits:
Dental insurance
Paid time off
