Technical Support Specialist

Technical Support Specialist

24 Nov 2024
California, Sorrentovalley, 92121 Sorrentovalley USA

Technical Support Specialist

Vacancy expired!

Description

Robert Half Technology is work with fantastic company in the Sorrento Valley area, who is looking for an IT Support specialist. This is a contract to hire opportunity, schedule can be day or grave shift. Initially will be supporting internal employees during an Exchange to O365 migration. Following will be providing day to day L1, and IT support on a global scale.

Looking for an IT Specialist who is a "go getter" who can think outside of the box, work diligently and provide exceptional customer service while resolving technical issues, limiting down time and impact on the end users.

Will be the first line of defense for technical issues via phone, email, chat or desk side with end users. Will be supporting multiple sites with a range of technology. Will be working with Widows 7 and 10, Exchange, O365, Outlook, Active Directory, Windows Server. Must be capable of clear and precise written and verbal communication for documentation on technical issues and outages. Will work on projects to configure, install and implement new infrastructure, decommission end of life equipment, upgrade and update environments. May be asked to assist with training of other employees.

All candidates will have to undergo background check and drug test.

For consideration, please email resume to

Requirements

Technical Support Specialist will need to have the following experience:
3+ years IT technical support with Windows 7 and/or Windows 10
Preferred experience with imaging, migration and deployments of Windows 10
3+ years troubleshooting and break fix of PC, Laptop, printers and Tablet hardware and software
Active Directory (moves, adds and changes)
Exchange and O365 profile and mailbox management, preferred to have experience with Exchange to O365 migrations
Certifications such as MCP, A+, Net+, MCSE, CCNA are highly coveted
Able to work independently and efficiently to meet deadlines
ConnectWise experience a plus
Proficient in VOIP telephone support

All candidates must undergo background check and drug test

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.

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Contact your local Robert Half Technology office ator visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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