Technical Support Specialist

Technical Support Specialist

12 Jan 2024
California, Sorrentovalley, 92121 Sorrentovalley USA

Technical Support Specialist

Vacancy expired!

Description

Robert Half Technology is work with fantastic company in the Sorrento Valley area, who is looking for an IT Support specialist. This is a contract to hire opportunity, schedule can be day or grave shift. Initially will be supporting internal employees during an Exchange to O365 migration. Following will be providing day to day L1, and IT support on a global scale.

Looking for an IT Specialist who is a "go getter" who can think outside of the box, work diligently and provide exceptional customer service while resolving technical issues, limiting down time and impact on the end users.

Will be the first line of defense for technical issues via phone, email, chat or desk side with end users. Will be supporting multiple sites with a range of technology. Will be working with Widows 7 and 10, Exchange, O365, Outlook, Active Directory, Windows Server. Must be capable of clear and precise written and verbal communication for documentation on technical issues and outages. Will work on projects to configure, install and implement new infrastructure, decommission end of life equipment, upgrade and update environments. May be asked to assist with training of other employees.

All candidates will have to undergo background check and drug test.

For consideration, please email resume to

Requirements

Technical Support Specialist will need to have the following experience:
3+ years IT technical support with Windows 7 and/or Windows 10
Preferred experience with imaging, migration and deployments of Windows 10
3+ years troubleshooting and break fix of PC, Laptop, printers and Tablet hardware and software
Active Directory (moves, adds and changes)
Exchange and O365 profile and mailbox management, preferred to have experience with Exchange to O365 migrations
Certifications such as MCP, A+, Net+, MCSE, CCNA are highly coveted
Able to work independently and efficiently to meet deadlines
ConnectWise experience a plus
Proficient in VOIP telephone support

All candidates must undergo background check and drug test

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.

Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

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