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Host/Hostess Job Duties and Responsibilities
Greet patrons, and if needed, confirm reservations, take reservations, and track occupancy chart for space
Answers phone calls and gives basic information on availability, restaurant hours and services
Keep track of the waiting list and open tables
Assign tables to guests depending on party size, waiter/waitress availability
Accurately quote wait times to patrons
Alert and call guests to host stand when the table is bussed and cleaned
Escort guests to table and present food and drink menus
Answer patron questions regarding menu items; recommend or suggest items as needed
Takes patrons' drink orders
Observe and assists in preparing unoccupied tables for customers by wiping surface top, removing debris, and ensure seats are cleaned
Assist with waitstaff side work and opening and closing duties
Take orders over the phone and pack prepared take-out orders
Host/Hostess Job Requirements and Qualifications
1-2 years customer service experience
Serving experience a must
Valid Food Handlers card
High school degree or equivalent; or relevant work experience
Legally able to serve alcohol
Flexible and open availability
Has to be able to work nights, weekends and holidays
Able to buss tables if needed
Physically able to stand and move during the length of shift; able to bend and kneel through shift
Must pass City of Stockton background check for badge.
Must be able to get a city permit & Food Handlers card
Open availability, weekends, nights a must
Able to perform basic mathematics
Friendly "people-person"; polite and courteous to all patrons
Works well as part of a team and on individual tasks
Eager to learn and grow with restaurant
