Vacancy expired!
Two Years Experience and Bilingual A Plus
Greet new patients
Pull X-rays as appropriate
Review health histories
Set up consultation room for consult appointments
Maintain a professional reception area/office (organize patient education materials and
magazines, straighten up the facility, report any larger maintenance issues to
administrative assistant for follow-up)
Send copy of patient record for consultation with specialists
Arrange referral appointments and manage communications with specialty offices
Securely store and handle patient records in compliance with legal requirements,
including HIPAA privacy and security regulations
Present treatment plans to patients
Arrange payment plans with patients
Call patients after a difficult treatment visit
Gather information concerning the insurance plans that you deal with on an ongoing basis
Insurance booklet provided by the patient
Payment information obtained on the EOB’s
Utilize an insurance data service such as Trojan
Document basic insurance information on the patient’s chart for quick reference
Determine insurance eligibility, limitations and payment estimate necessary to facilitate financial arrangements
Educate the patient to their responsibility regarding insurance, the true meaning of UCR and a basic understanding of insurance terminology
Process claims daily and mail or submit electronically within 24 hours
Research eligibility on all new patients prior to their appointment
Monitor turn around time on all claims for payment and predetermination. Follow up if the claim is outstanding at the end of the 4th week. Call or utilize the tracking form
Determine the need and send x-rays, charting, narratives and documentation with the claim when applicable
Process and mail predetermination. Contact the patient to make financial arrangements and schedule treatment
Call or correspond with insurance companies to resolve delays in payment, requests for additional information or to discuss treatment that has been denied coverage
Handle all inquiries concerning insurance on a daily basis