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About Devil Mountain Wholesale Nursery-
Devil Mountain Wholesale Nursery provides landscape professionals with access to more plant varieties than any other wholesale nursery in Northern California. We pride ourselves in having a knowledgeable sales staff, quality plants, and extensive delivery capacity throughout the region.
We operate four nurseries in Northern California: San Ramon, Petaluma, Morgan Hill, and Clements, where our growing ground is located. Our buyers also travel to quality growers throughout the country from small specialty growers to the largest in the nation in search of the most exceptional plants for our professional customers. Visit us online at devilmountainnursery.com.
Position Summary-
The primary role of an Inside Sales Representative is to provide best-in-class service to our customers. The successful candidate will utilize plant knowledge and attention to detail to manage orders from beginning to end, and will learn to anticipate customer needs and offer products or services to ensure customer success. An inside sales representative is responsible for all sales functions and procedures including providing estimates, answering inventory availability and specification questions, processing orders and payments, scheduling deliveries, and effectively communicating with customers throughout the process.
This full-time position reports to the Sales Manager. Hours will vary based on seasonal sales demands.
Primary Responsibilities-
Ensure the highest possible professionalism and strive for complete customer satisfaction relative to all transactions and interactions
Develop strong customer relationships and learn to anticipate customer needs
Provide timely responses to all customer questions, inventory requests, and requests for estimates
Demonstrate and communicate a strong understanding and knowledge of the nurserys inventory, product performance, product mix, and product objectives
Offer substitutions and/or recommended alternatives as solutions for unavailable inventory, as well as offer products and services that may benefit the customer
Effectively manage all orders in a timely manner
Accurate and timely invoicing of all sales activity
Demonstrate effective collaboration with all departments including dispatch, purchasing, customer service, etc.
Assist with specific company directives and tasks, including physical inventories, sales meetings, company marketing activities, and sales leads
Provide timely feedback to other sales representatives, departments, and management
Assist in representing Devil Mountain at industry trade events, if needed
Other duties as assigned
Skills and Knowledge-
Knowledge of plants and nursery products and/or the landscape maintenance industry
Ability to manage multiple processes simultaneously and collaborate with customers and colleagues
Ability to accomplish specific sales goals
Constant attention to detail and excellent problem-solving skills
Exemplary personal character, professionalism, commitment, and work ethic
Excellent communication and interpersonal skills
Preferred Experience-
2+ years of experience working in a nursery, in the landscape industry, or a related field
Experience with Microsoft Office Suite, point-of-sale, inventory management software, etc.
Sales and customer service experience
Compensation -
Commensurate with industry standards. Benefits include:
401(k) with Employer Matching
HMO and PPO Health Plans
Dental and Vision Plans
Vacation Pay
Paid Holidays
Sick Pay
Tuition Reimbursement for Approved Courses
Product Discounts
Opportunities for Advancement
To Apply: Send a Resume and Cover Letter.
