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SFDC Einstein Solution Architect
Responsibilities:
• Provide functional architecture strategy and guidance for all Salesforce and Einstein projects
• Translate business requirements into well architected solutions that best leverage Salesforce
• Responsible for matching business process and automation requirements to the capabilities of Salesforce and Einstein
• Proactively seek out new Salesforce and Einstein features and capabilities
• Perform thorough impact analysis with all connected systems with the big picture in mind
Translate business requirements into well design Salesforce and Einstein solutions that best leverage the platforms
• Lead technical design sessions, designing and documenting technical solutions that are aligned with the clients business objectives
• Ability to leverage out of the box Salesforce and Einstein features vs. custom development for business requirements.
• Partner with Business teams and Process Experts to write requirements for Customer Success Platform
• Engagement with System and Process experts to help identify solutions to business pain points
• Hands-on configuration experience on SFDC and Einstein Platform
• Engagement with Change Mgmt team to plan for Change Management as needed for each initiative
• Drive systems-related project execution in direct partnership with IT (system administrators and development scrum teams); measure and document business results achieved through solution implementation
• Lead UAT business planning, execution, and go live
• Partner with project stakeholders, IT, and System Administrator teams to prepare for Go-Live and post-go live support
Required Skills/Experience:
• 4-6 years experience working within the Salesforce and Einstein platform in a Architect role
• Bachelors’ degree in business, computer science or related field
• Proficient in Microsoft Office Suite including Excel, Word & PowerPoint
• Understanding of systems analysis
• Excellent written and verbal communication skills
• Ability to multi-task and perform effectively in a fast-paced environment
• Able to work independently and consider cross-functional and downstream impacts with close attention to detail
• Ability to think proactively and identify solutions to drive business needs
• Must have Hands-on configuration experience on SFDC and Einstein Platform
Desired Skills/Experience:
• Analytics experience is preferred
• Systems Analyst or Consulting experience preferred
• Process workflows experience.
• Business analysis experience
