IT Systems Administrator

IT Systems Administrator

Vacancy expired!

job summary:

At eGain Corporation we are looking for System Administrator to maintain, upgrade, and manage our corporate hardware and network infrastructure at our headquarters at Sunnyvale, California. You'll be joining a global infrastructure team supporting systems and technology for our eGain employees worldwide.



location: Sunnyvale, California

job type: Permanent

salary: $100,000 - 120,000 per year

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Duties/Responsibilities

• Deploy, configure, and maintain corporate systems and networks for eGain users worldwide.
• Manage servers, network, phone systems, and business applications.
• Monitor existing infrastructure, perform preventative maintenance work, backup, and perform other regular support activities to ensure effectiveness.
• Identify and recommend design and configuration improvements of systems and applications. Investigate and analyze systemic issues and provide remediation.
• Ensure all components are maintained and work reliably to meet eGain business needs.
• Ensure that all work and changes are performed according to the defined change management process to minimize disruption to existing business use.
• Provide helpdesk support as needed to employees.
• Assist in keeping track of the eGain infrastructure assets and ensure that the infrastructure and data are always kept secure. Perform system risk assessments for corporate systems in accordance with compliance requirements.
• Due to the vital role in supporting the business 24/7, may be required to work nights or weekends in case of critical business-impacting issues.

Education and Experience

• At least 6 years of experience as System Administrator, Network Administrator, or similar IT-related role.
• Experience in Hypervisor VM administration, centralized management, cluster nodes, attached storage, etc. (Hyper-V and VMWare).
• Experience with Windows and Linux server setup and administration, networks (LAN and WAN), and patch management. Experience in enterprise support and configuration of Apple Mac, and iOS and Android.
• Active directory administration (User account management, group policy, power shell).
• Experience in local storage administration, such as installing, monitor, troubleshoot, and upgrade of NAS and SAN (QNAP, Dell EqualLogic or equivalent technologies).
• Knowledge of VPN, TCP/IP, DNS, DHCP, Domain Controller, and IIS.
• Knowledge of network security such as firewall, ACL, and switch management.
• PowerShell scripting experience.
• Familiarity with public cloud infrastructures such as AWS and Azure.

qualifications:

• Experience level: Experienced
• Minimum 6 years of experience
• Education: Bachelors

skills:

• IT Systems Admin
• System Admin
• Systems Analysis

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.



Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.