Contribute necessary documentation, testing and change control procedures to satisfy internal product validation
Administer and troubleshoot issues in development tools such as Jira, Bitbucket, Nexus, Confluence, and Jenkins suite of applications
Responsible monitoring the health of the applications
Experience in creating, managing and troubleshooting shell scripts
Present system designs and technical implementation details to engineers and partner IT teams
Contribute to end-user training as needed and comfortable providing day-to-day tier 2 support
Communicate trends and new developments in technology to advise on current state best practices for implementing solutions
Communicates effectively with management to enhance their understanding of the opportunities and limitations of information systems
Conform to and enforce planned work priority in the face of continued interruptions and Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments
Works with infrastructure engineers and other application teams to implement solutions that provide excellent access, throughput, availability, security and cost-effectiveness, while maintaining simplicity and industry best practices
Maintain accurate current state application architecture diagrams, documentation, and other data sources in a consistent and replicable manner
Maintain, mature, and audit security processes in our code and infrastructure
Automate and codify supporting security systems in all phases of the SLDC
Develops detailed implementation, test and roll-back procedures for planned changes
General Qualifications:
Bachelor's degree in a technical discipline or equivalent experience
Atlassian certification a plus
Familiarity with shell scripting
Familiar with Azure cloud platform (Azure certification a plus)
Familiar with automated testing and test-driven development practices
Working knowledge of Unix/Linux and Windows administration
Excellent communication and customer service skills. Able to bridge communication between technical areas and business areas for a full and complete understanding of expectations
Must be a self-starter and possess good analytical skills
Comfortable partnering with engineers to understand and solve problems that will enable them to deliver reliable software faster
5+ years of technical system administration experience
5+ years of experience translating business requirements into technical designs
At least 3 years' experience working in regulated environments
At least 3 years' experience working with enterprises producing multiple products and systems
Ability to work in a highly matrixed and geographically diverse business environment.
Ability to travel approximately 10%, including internationally
