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Position Title: Peer Support/Technician I Department: Inpatient/Detox, Reports to: As Assigned by Program Director
POSITION SUMMARY
Provides patient supervision and a variety of peer support, advocacy, and coordination of services in a behavioral healthcare setting to promote recovery, resiliency, and self- sufficiency.
HOURS
Residential/Inpatient: 12 hours per day/ 3 days per week Outpatient: 8 hours per day / 5 days a week
CATEGORIES OF DUTIES
1. Provide patient orientation for new patients to include unit tour, issuing of patient handbook, group schedule, and linens.
2. Assist in completion of data entry into Avatar for admissions and discharges as assigned.
3. Supervise and monitor patient activities to account for patient’s whereabouts at all times, to include documented patient census count throughout the overnight hours (inpatient and residential units).
4. Conduct body and property searches of patients in accordance with the search policy and procedure, and maintain annual certification in these procedures.
5. Perform UA testing of patients, in accordance with the UA testing policy and procedure, and maintain annual certification in these procedures.
6. Perform medication call (Inpatient and Residential units)
7. Assist in daily cleanliness of the unit by overseeing, leaning, and ensuring patients clean up after themselves (i.e. after meals, group rooms, bedrooms, and bathrooms).
8. Assist treatment team with the integration and coordination of services across mental health, SUD, and health care sectors.
9. Encourage patient engagement and self-management to promote wellness and recovery.
10. Educate and equip patients with tools or strategies to more effectively manage their condition.
11. Assist the patient in identifying and building on their strengths and resiliencies.
12. Assist patients in developing community living skills and utilizing community resources by discussing common transition experiences and walking patients through new activities to assist them in their recovery process.
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13. Attends assigned trainings, required staff meetings, and be responsible for continuing education and professional development as part of a commitment to provide quality services.
14. Communicates effectively with other staff members regarding patient behavior, progress, activities, etc.
15. Conducts self in a professional manner in areas of dress, language, attitude, and behavior.
16. Exhibits knowledge and support of the philosophy and objectives of the agency.
17. Conduct alarm checks during shift change (inpatient and residential units)
18. Provide patient escort services to and from activities and events and during such activities as needed.
19. Provide patient transportation as needed.
20. Provide ongoing recovery support guidance in such areas as 12 steps, housing, employment and other relevant community services.
21. Maintain patient confidentiality in accordance with agency policy and procedures and Federal laws.
22. Encourage patients to develop independent behavior that is based on choice rather than compliance.
23. Demonstrate consistency by supporting patients during ordinary and extraordinary times.
24. Assist patients in combatting negative self-talk, overcome fears, and learn how to problem solve.
25. Act as a role model for wellness and recovery, and provide peer support that is mutual and respectful.
26. Understand and abide by code of ethics and patient rights.
27. Share personal recovery story in a manner that promotes recovery, instills hope, and is a benefit to those served while maintaining appropriate professional boundaries per employee handbook.
EDUCATION/ TRAINING EXPERIENCE
▪ High School Diploma or above
▪ Class C License or Class B license (if required by job assignment)
▪ Computer literate
SETTING
Tarzana Treatment Centers, Inc. is a non-profit organization, providing behavioral healthcare services, including chemical dependency and mental health services.
EQUAL OPPORTUNITY EMPLOYER
Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.
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ADA REQUIREMENT
Tarzana Treatment Centers, Inc. supports the American with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.
