Technical Support Specialist

Technical Support Specialist

22 Dec 2024
California, Ukiah, 95482 Ukiah USA

Technical Support Specialist

Vacancy expired!

job summary:

Are you a motivated and high performing individual who has people and organizational skills? Do you have a desire to work at a local business dedicated to meeting the financial needs customers, validating the investment of its shareholders, and investing its time, money, and expertise to support worthy causes? Our client has proudly been serving the banking needs of our communities since 1903 and is seeking a qualified professional for the role of IT Infrastructure Supervisor in the Technology Department. This position involves working with all technology staff to ensure infrastructure services meet or exceed business and technical requirements. As Technical Support Specialist, you will assist the Bank computer users and support IT operations, install and maintain computers and software in the Windows operating system environment, the Microsoft Office suite of applications software, various Banking specific applications, and the in-house telephone system at the Bank's various locations. You will also support and maintain printers, scanners, multi-function printer/fax/scanners, and other related technology equipment. The ideal candidate for this position has at least 2 years of experience in a hands-on role in a fast-paced, dynamic environment, who serves the needs of a technically advanced community bank. A successful person in this role is highly accountable, able to build professional working relationships, driven by a sense of urgency, creative and innovative, passionate in all they do, and willing to say what they mean and mean what they say. SBMC is excited to add to our team individuals who embrace technology excellence, seek to wow their customers, and to fulfill the Bank's vision of Investing in the future as your local independent bank, committed to the prosperity of our communities, employees and shareholders.



location: UKIAH, California

job type: Permanent

salary: $34,112 - 51,584 per year

work hours: 9am to 5pm

education: Associates



responsibilities:

- Ability to operate, maintain, and monitor client-based technologies. - Evaluate Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether transactions, events or processes within scope of authority comply with laws, regulations or Bank standards. - Work Directly with the Public - Ability to deal directly, face-to-face and on the phone with the public, following the Bank's Customer Service Standards.

- Establish and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others and maintaining them over time. - Ability to assume responsibility, display initiative, exercise good judgment and make and act upon decisions within the scope of assigned authority; ability to organize and prioritize work with direction from department management; ability to deal effectively and tactfully with customers, vendors and Bank staff in order to create and maintain good public relations in day- to-day contact and the handling of inquiries and/or disputes. - Reliable to report to work on time with minimal absences.






qualifications:


  • Experience level: Experienced
  • Minimum 2 years of experience
  • Education: Associates


skills:
  • software installation
  • software upgrades
  • Infrastructure
  • ITIL
  • Microsoft office
  • banking software
  • Technical Support
  • CA Drivers license



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.



Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Details

  • ID
    JC7218450
  • State
  • City
  • Job type
    Permanent
  • Salary
    $34,112 - 51,584 per year
  • Hiring Company
    Randstad Corporate Services
  • Date
    2020-12-22
  • Deadline
    2021-02-20
  • Category

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