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As a Product Management Lead on the Merchant Risk Experience team, you have dual goals: you prevent fraudsters from exploiting Square's system and you advocate for legitimate customers that get caught in Square's fraud detection net. You understand your customer's needs, you establish the mission for your product area, and you work with your team to create system, process, and product improvements to help Square's customers succeed. You establish the multi-year product strategy for Square's Fraud Risk team and guide the product from creation through detailed execution. You will report to the Head of Risk Product Management and partner closely with a passionate team of engineers, data scientists, analysts, designers, copywriters, marketers, and operations/policy managers. You advise leaders across Square whose products lines and customers are facing financial risks. You develop a team of Product and Program Managers, providing coaching, career development opportunities, and leadership across the Risk organization. You will become a domain expert in Fraud prevention and build empathy and understanding for your customer and their business.
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