Service Account Assistant

Service Account Assistant

16 Sep 2020

Service Account Assistant

Job Description

The ideal candidate should possess strong account management skills and be a proven people leader. They should have the ability to deliver services as per agreed service levels, manage workflows in a distributed work environment and lead or participate actively in contributing to continuous improvement initiatives.

Salary range: $46000 - $56000 per year.

Responsibilities:

  • Coordinate pre-construction deliverables and share key information between the client, sales team, design team, and general contractors.
  • Collaborate with the sales, design, procurement, and construction teams to improve workflows
  • Own the customer communication relationship during the 2-3 month project fulfillment process
  • Brainstorm the development of internal apps to assist with the post sales processes
  • Maintain quick response times between clients and all internal teams
  • Collaborate with cross-functional teams across business and product
  • Capture customer feedback and uphold high standards for CSAT and NPS scores
  • Assist and take responsibility for quality control of team’s work and provide constructive feedback on thetone and creative direction of the work.

Qualifications

  • Excellent written and verbal communications with the ability to motivate and stimulate the team to reach a shared goalAble to work in a dynamic, dynamic and team-oriented environment with the ability to work with several groups simultaneously
  • Excellent written and verbal communications with the ability to motivate and stimulate the team to reach a shared goal
  • 1-3 years of relevant experience in brand marketing and digital marketing working
  • Digital agency experience is an advantage
  • Bachelor’s degree or equivalent relevant business experience
  • A comprehensive understanding of digital marketing with expertise in search marketing, web development, analysis, email marketing, and social networks
  • A strategic thinker with a solid understanding of brand strategy, the fundamentals of advertising, and the modern digital advertising ecosystem

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job Details

Jocancy Online Job Portal.