Customer Service Representative (Oxnard)

Customer Service Representative (Oxnard)

06 Mar 2024
California, Ventura county 00000 Ventura county USA

Customer Service Representative (Oxnard)

Vacancy expired!

We have Farmers Insurance Agencies rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to Part time and Full time positions. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.

Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Responsibilities

Process customer policy change requests.

Handle all incoming claim calls from customers.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Ask each customer for referrals and explain our referral program.

Schedule appointments for sales staff to meet prospective customers.

Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

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