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Our Horizon Veterinary Specialists team understands that each of our patients is a well-loved member of someone?s family and as such, we treat each pet as our own. In times of high stress, we are committed to supporting our clients in making timely and sometimes difficult decisions by being sensitive to both the patient?s and the client?s needs. Horizon Veterinary Specialists values a team approach and we welcome individuals who possess:
clear communication
problem solving skills
a positive attitude
strong critical thinking
follow-through
the ability to multitask
accuracy and detail oriented
Able to compassionately work with people in various emotional states
computer literate
A Client Support member works closely with our team to provide our clients a positive experience. This customer service-oriented position is best suited for individuals who enjoy interacting with and helping people. They will be expected to communicate accurately, directly and efficiently to get client and patient needs met.Duties of this position include:
answering phone calls
interacting with clients in person and over the phone
delivering messages to doctors and clients effectively and timely
maintaining cleanliness of the front office
Interested candidates should have familiarity with Windows based computer programs, handling financial transactions, and routing phone calls. It is preferred that persons wishing to join our Client Support team have a minimum 1 year of customer service-related experience, as well as a high school diploma or G.E.D.
