Customer Care Administrative Specialist

Customer Care Administrative Specialist

25 Nov 2024
California, Ventura county, 93001 Ventura county USA

Customer Care Administrative Specialist

Vacancy expired!

Seeking customer service focused individuals with upbeat personalities who will be frontline of the company and the first point of contact a customer has with our brand.

DUTIES:

- Answer inbound calls/make outbound follow up calls.

- Provide appropriate solutions and alternatives.

- Follow up to ensure resolution.

- Keep records of customer interactions, process customer accounts and file documents.

- Follow communication procedures, guidelines and policies.

- Take the extra mile to engage customers and create a remarkable experience.

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