Office/Sales Support - Full-time

Office/Sales Support - Full-time

15 Jun 2024
California, Ventura county, 93001 Ventura county USA

Office/Sales Support - Full-time

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Company: Alpan Lighting Products, Inc.

Alpan was a pioneer in the development of solar power for consumer-oriented lighting. We are the most experienced manufacturer of solar landscape lights and continue to lead with the most advanced and innovative solar lighting and unique specialty products for the home. Alpan has built a reputation for delivering the highest quality solutions in the solar landscape retail markets throughout the United States and international regions. We pride ourselves in our commitment to our end-users and our long-standing customer relationships built through many years of outstanding quality, performance, and integrity.

What we are looking for:

We are looking to hire a full-time employee, predominantly focused in the support of our sales team. It is our goal to find a person that is motivated to become part of the Alpan team long term. A keen sense of urgency, drive, humor and scrappiness is a must.

Job Responsibilities:

Prompt phone/email follow ups

Provide troubleshooting assistance for relevant problems

Research and provide data and guides to help the sales team

Manage sales tracking tools and report on important information

Keep record of sales and marketing information

Meet project deadlines

Monitor and handle sample requests

Assist in solving freight and logistics issues and recommend and execute resolution while providing both the sales team and customer with updates

Job Skills:

Effective planning, time management, and organizational skills along with attention to detail on all projects

Excellent phone/email etiquette and overall communication skills, verbal and written

You find making process improvement changes to improve efficiency and workflow to be exciting

Enthusiastic, organized, strategic thinker who is able to work independently as well as part of a team

You embrace small business culture, and are a thoughtful team player (sense of humor is a plus)

Have a positive attitude and professional composure, even when it's challenging

Strong computer proficiency

Proficiency with Microsoft Office Suites, Outlook is a plus

CRM/ERP experience (QuickBooks, or similar) is a plus

Job Qualifications:

High school or equivalent

English speaking, Spanish a plus

Driver's License (Preferred)

Work Schedule

Full-time: Monday to Friday, 9:00 AM to 5:00 PM

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