DIRECTOR CUSTOMER DEVELOPMENT

DIRECTOR CUSTOMER DEVELOPMENT

13 Jan 2024
California, Vienna 00000 Vienna USA

DIRECTOR CUSTOMER DEVELOPMENT

Vacancy expired!

# of Openings1OverviewPossess a deep knowledge of the retailer, the competition and the marketplace. Be deeply connected from Operations, Merchandising, Shopper and Leadership. To be the "go to" person by the retailer's leadership team for best practices, innovation and engagement. Lead CROSSMARK's brand with professionalism at all times. To have a bias for growth by driving sales and constantly exploring additional services which drive revenue and margin generating opportunities.ResponsibilitiesResponsible and accountable for all retailer P&L controllable items. To include but not limited to – revenue, payroll, T&E

Provides leadership to team members with respect to employee, business, and ethical issues including cultivating positive team and growth environment

Deliver growth for CROSSMARK HQ clients at a rate greater than the retailer being serviced by the team

Responsible for effectively managing business relations with the retailer serviced by the team

Responsible for seeking opportunities for business growth beyond traditional HQ selling services, i.e. demos, retail services, marketing, etc

Must have a keen knowledge of Retailer ISE/Fairshare programs calculations/methodology and their financial impact on the team

Responsible for consistently evaluating the team’s Customer Managers and providing feedback to enhance performance

Responsible for the implementation and execution of client plans to drive maximum value

Owns the communication and transfer of knowledge about customer changes and insights to drive understanding across relevant CROSSMARK positions

Intelligently analyze, benchmark, interpret data across multiple sources to identify opportunities to promote/sell additional client products. As well as additional CROSSMARK services

QualificationsLeadership and management skills

Results oriented

Problem solving

Interpersonal skills

Optimistic in uncertainty

Professionalism in every way

Growth oriented

Self-awareness

Customer service oriented

Education: Bachelor’s Degree or relevant experienceExperience: 5 years CPG industry experience with 2 years of headquarter selling experiencePhysical Demands: N/ASpecific Skills: Intermediate Microsoft Office skills including Excel with pivot tables, Word, Outlook, PowerPointSpecialized Knowledge, License, etc: NoneSupervisory Responsibilities: Customer ManagersWorking Conditions: Office and field environmentTravel Requirements: 20% or lessLanguage Skills: English is the primary language skill, however, bilingual skills may be required based on business necessity.Posted Date 1 month ago (12/7/2020 3:53 PM)Req ID 2020-170198Primary Work Location : Location US-CA-PleasantonCategory Customer Service

Job Details

  • ID
    JC8162752
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    CROSSMARK
  • Date
    2021-01-13
  • Deadline
    2021-03-14
  • Category

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