Vacancy expired!
The Comfort Inn & Suites Sequoia Kings Canyon currently has an opening for a part-time Front Desk Agent. As a Front Desk Agent, youll be responsible for providing the highest level of service possible in an efficient, courteous and professional manner.
Job Responsibilities:
- Checking guests in and out of the hotel in a efficient, courteous and professional manner.
- Ensuring that special requests are noted and fulfilled.
- Promoting and selling special hotel programs, special rate packages and upgrades when appropriate.
- Interacting with all other hotel employees in a professional manner, assisting other departments with necessary information.
- Answering the telephone in a professional manner and assisting guests with any questions, directions, etc.
- Managing and resolving all guest complaints and compliments in a professional and courteous manner.
- Listening and responding to guest inquiries using a positive, clear speaking voice.
- Maintaining an up to date working knowledge of all property amenities as well as any special events.
- Have knowledge of Sequoia and Kings Canyon National Parks as well as other activities in the surrounding area.
- Maintain a clean working area and clean lobby and other common areas as necessary.
- Other duties as required by your supervisor.
Job Requirements:
- Strong computer skills
- Pleasant telephone demeanor
- Ability to handle stressful situations in a calm, professional manner
- Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
- Must have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
If you are interested, please e-mail a copy of your resume or fill out an application at:
Comfort Inn & Suites Sequoia Kings Canyon
40820 Sierra Dr.
Three Rivers, CA 93271
