Vacancy expired!
We deliver on our promises to our customers. The most sincere level of care, attention, and understanding is given to each and every one of our customers. This dedication is how we have become a household name in the home improvement industry. Westhaven Inc is looking for an ambitious, loyal, and hard-working individual to join our winning team!
Responsibilities of this role will include, but are not limited to the following:
Make daily outbound calls to update customers on project status
Provide exceptional customer experiences by empowering your customers
Navigate through multiple computer applications with speed and accuracy
Effectively research and identify solutions using computer-based resources
Maintain database with accurate and current customer information
Special projects and other duties as assigned
Minimum qualifications:
2+ years providing customer service over the phone
The ability to relate to customers in a professional and courteous manner
Excellent verbal and written communication skills
Work with team members in order to resolve customers needs
Excellent time management skills with the ability to prioritize and multitask
Self-motivation to work under his/her own initiative
An interest in ongoing personal development through training and coaching
The ability to maintain excellent attendance and adherence to assigned work schedules
Must have High School diploma or general education degree (GED).
Must be at least 18 years of age or older
Benefits:
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
