Position SummaryThe Systems Analyst provides analysis, design, standardization, implementation, and maintenance of server and storage systems in support of all business units including publicly visible operations. This individual will also work with the core infrastructure teams to support and improve the portfolio of infrastructure systems with an enhanced focus on Database Administration. This would include working with multiple teams across the organization. This position reports to the Systems Manager.The budgeted salary range for this position is $73,000 to $100,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus. Job Posting Deadline Applications for this position will be accepted until October 15, 2025. Essential Job FunctionsUnder limited supervision provides analysis, design, standardization, implementation, and maintenance of retail audio systems, along with server/storage systems in support of all business units including publicly visible operations.Support Windows systems and business applications both on premises and in the cloudPrimary position that updates, manages and monitors retail audio systems and servers in virtual environments including on premises plus cloud hosted systems.Administer the messaging environment to include configuration and support of e-mail, unified communication, and instant messaging systemsManage the company’s data storage systems while ensuring allocations in the production and development environments are maintained in accordance with business levelsConfigure, test and monitor servers both physical and virtual on a regular basis through manual and programmatic methods to identify, diagnose and resolve anomaliesCreate and maintain comprehensive documentation for all implemented environments for ease of operation, maintenance, identification, and handoff to other support departments.Monitor and enforce software compliance as applicable to ensure the environment stays current with technology and security demands.Maintains physical computer operating buildings or rooms including data center, MDFs, and IDFs for proper ATS functionality and UPS healthOccasional onsite support of retail technology infrastructureProvide escalated support of the Audio/Visual infrastructure across multiple locations.Other duties as assigned
