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POSITION: Maintenance Supervisor (Full-Time, Non-Exempt)
SUMMARY
The Maintenance Supervisor is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.
RESPONSIBILITIES (Including but not limited to)
Ensure that the property maintains an exceptional curb appeal by keeping the community grounds and buildings clean and properly maintained.
Assist with basic repairs and other general maintenance duties.
Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.
Maintain a safe, tidy and sanitary clubhouse, office, model, hallways and all other common areas.
Ensure that the property is free of trash, debris and animal waste.
Ensure that the grass and landscaping are well maintained, including the watering of flowers.
Ensuring the best possible appearance of each apartment prior to new resident move-in.
Advise supervisor of items needing additional attention in the apartment; i.e. ripped carpet, torn linoleum, window or door repair, etc.
Provide assistance with apartment turnovers as directed.
Communicate with the Maintenance Team Leader regarding any problems with maintenance or curb appeal that requires further attention.
Respond appropriately to emergencies, according to policies and procedures.
Participate in and attend all required in-service training sessions.
Ensure understanding and compliance with all policies and procedures.
Contribute to resident satisfaction by ensuring that customer's expectations are met or exceeded.
Participate in Cardinal U training as required.
QUALIFICATIONS
3-5 years of relevant industry experience, property management experience is a plus
Advanced plumbing experience required
Must have excellent customer service skills, strong attention to detail and basic maintenance skills
Working knowledge of pool service/maintenance required
High school diploma or GED equivalent preferred
Must be able to lift a minimum of 75 lbs. and work 8-12 hour standing shifts
Must be able to work weekends and be available for on call emergencies
Ability to embody the Cardinal Culture and Cardinal Core Values every day
ADDITIONAL BENEFITS
Unparalleled company culture & core values
Ongoing training
Career growth opportunities
Exceptional benefits / PTO
COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility