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Job Details
Description
POSITION: Maintenance Team Member (Full-Time, Non-Exempt)
DIRECT REPORT: Community Manager
SUMMARY
The Maintenance Team Leader is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.
RESPONSIBILITIES (Including but not limited to)
1. Maintains the facility and grounds based on community objectives.
2. Follows practices for the safe operation, maintenance and repair of all facility equipment, including compliance with health, safety and OSHA programs, policies, procedures, reports.
3. Responds to work orders in a timely manner, including after hours on-call maintenance requests. Participates in the on-call shifts.
4. Assists with the inspection of public areas and resident apartments to ensure proper maintenance and standards are achieved and sustained.
5. Follows Cardinal Group, city, state, federal, and EPA air conditioning and refrigeration record keeping requirements and procedures are met as to the maintenance, service, repair, and disposal of air conditioning and refrigeration equipment and refrigerant.
6. Follows health department, city, state, and federal procedures, practices and record keeping requirements applicable to pools and spas are followed to maintain proper water chemistry and sanitation.
7. Keeps storage areas, tools, and equipment secure at all times.
8. Participates in Cardinal U training as required.
QUALIFICATIONS
3-5 years of relevant maintenance experience
Must have excellent customer service skills, attention to detail and basic maintenance skills
Working knowledge of pool service and maintenance required
High school diploma or GED equivalent preferred
Must be able to lift a minimum of 75 lbs. and work 8-12 hour standing shifts
Must be able to work weekends and be available for on call emergencies
Ability to embody the Cardinal Culture and Cardinal Core Values every day
COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle, or feel and talk or hear. The employee regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.
The employee must be able to push, pull, lift, carry, or maneuver weights of minimum seventy-five (75) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Rare or regular local travel may be required to assist properties as needed, attend training classes or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Qualifications
Behaviors
Preferred
Team Player: Works well as a member of a group
Loyal: Shows firm and constant support to a cause
Innovative: Consistently introduces new ideas and demonstrates original thinking
Functional Expert: Considered a thought leader on a subject
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Self-Starter: Inspired to perform without outside help
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Goal Completion: Inspired to perform well by the completion of tasks
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Experience
Preferred
Customer Service
Pool Operations
Drywall Repair
Plumbing
Painting
Maintenance
Licenses & Certifications
Preferred
EPA Certification
Cert Pool Operator
Cert Maint Tech