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Senior VoIP TechnicianDescriptionQualificationsRequired Experience:Minimum High School/GED
Minimum 3-years hands-on experience required in a position of similar function and responsibility in a Cisco environment Working technical knowledge of VoIP telephony systems, software, and hardware
Tool experience on Add/Delete/Modify Phones, Masking and CC line updates via Bulk Admin and configuring/troubleshooting SRST (Survivable Remote Site Telephony)
Technical knowledge of SIP, H.323, and TCP/IP Protocols
Working technical knowledge of Cisco IOS’s
Experience with DOD network and system standards to include STIGs
Experience performing Cisco UC administration, implementation, and troubleshooting of CUCM
Broad range of technical knowledge, hands-on troubleshooting skills, and expertise in all aspects of customer service
Excellent interpersonal and conflict resolution skills are required, as well as a demonstrated aptitude for learning new technologies
Work will be performed with minimal direction, so must be proactive, efficient, highly focused, and have strong analytical and problem-solving skills
Active Secret Clearance
Current IAT Level II certification (e.g. CompTIA Security CE, CCNA Security). IAT Level III also qualifies (e.g. CISSP, CASP, CCNP Security)
Pay Rate: $36-37 per hour, plus applicable Health & Welfare fringe dollars as defined under the DOL’s Wage Determination.Benefits: The company offers a comprehensive benefits program, including medical, dental, vision, 401(k), and a range of other voluntary benefits.Paid Leave: Vacation, holiday and Sick Leave offered will be as defined under the DOL’s Wage Determination.The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.AN EQUAL OPPORTUNITY EMPLOYERWe are Equal Opportunity Employers. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, protected veteran, sexual orientation, or any other legally protected status.We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053. The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance. Please do not use the dedicated phone number above to call on the status of your job application if you do not require accessibility assistance or an accommodation. Reasonable accommodation requests are considered on a case-by-case basis.In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.Job: Information TechnologyPrimary Location: US-CO-Colorado SpringsShift: Day JobReq ID: RIV02399