Junior Systems/Network Administrator

Junior Systems/Network Administrator

19 Jun 2024
Colorado, Coloradosprings, 80901 Coloradosprings USA

Junior Systems/Network Administrator

Vacancy expired!

Our client is seeking a Junior Systems/Network Administrator (70% Systems Administrator and 30% Network Administrator) for an exciting direct hire opportunity.

DUTIES:

Systems Administrator responsibilities
  • Provide overflow tier 1 support to first call resolution team
  • Provide tier 2 and tier 3 support for clients including but not limited to;
    • Troubleshoot hardware/software issues/errors, documenting fixes in internal or client spaces
    • Support for escalated tickets from the first call resolution team
  • Log 80% of time with 50% of time being logged as billable work
  • Complete management of Office 365 tenants including Teams, OneDrive, and SharePoint
  • Complete management of Windows Active Directory, Domain Controller, related Microsoft Server Applications, and Virtualization tools
  • Complete management of Windows/Mac workstations including configuration, maintenance, updates to operating system and applications
  • Physically/virtually deploy internal and client Servers and Workstations
  • Complete management of tools used to take care of clients including RMM, Webroot, RapidFire, Veeam, and Acronis
  • Complete management of supported phone systems including extension management, IVR, call queues, and time-based rules
  • Set up and manage basic networks to include Firewalls, Switches, and Access Points
  • Assist with defining, implementing, and maintaining best practices for Server and Workstation policies and procedures
  • Provide and maintain documentation of internal and client accounts
  • Provide proactive maintenance for client Servers and Workstations
  • Provide plan/feedback to management for client infrastructure improvement
  • Additional duties as assigned

Network Administrator responsibilities
  • Provide overflow tier 1 support to first call resolution team
  • Provide tier 2 and tier 3 support for clients including but not limited to;
    • Troubleshoot hardware/software issues/errors, documenting fixes in internal or client spaces
    • Support for escalated tickets from the first call resolution team
  • Log 80% of time with 50% of time being logged as billable work
  • Complete management of client network infrastructure including, firewalls, switches, access points, VLANs, VPNs, IDS/IPS, and access rules
  • Physically/virtually deploy network equipment internally and at client locations
  • Physically/virtually deploy internal and client Servers and Workstations
  • Monitor internal and client network connectivity, performance, and security
  • Complete management of supported phone systems including extension management, IVR, call queues, and time-based rules
  • Assist with defining, implementing, and maintaining best practices Server and Workstation policies and procedures
  • Provision Network Ports and VLANs for Data Center Colocation Customers
  • Provide and maintain documentation of internal and client accounts
  • Provide proactive maintenance for client Networks
  • Provide plan/feedback to management for client infrastructure improvement
  • Additional duties as assigned


REQUIREMENTS:
  • 3+ years of overall IT Support experience
  • 1+ year of Systems/Network Administrator experience
  • 1+ year of Windows Active Directory, Domain Controller, related Microsoft Server Applications, and Virtualization tools experience.
  • 1+ year of complete management of client network infrastructure including, firewalls, switches, access points, VLANs, VPNs, IDS/IPS, and access rules
  • Superior Communication Skills
  • CCNA Certification a plus

Location: Colorado Springs
Pay: 3-Month Contract to Hire $26.00hr/+ (salary after contract and going perm. Up to $55,000.00 per year.

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