Systems Administrator Our client is seeking a Systems Administrator for an exciting direct hire opportunity. Are you looking to join a fun, stable, and dynamic organization with deep roots in Colorado Springs? Our team of professionals have extensive industry experience and a care factor that resonates with our loyal customers.
(3 month contract to hire)
DUTIES:
Provide overflow tier 1 support to first call resolution team
Provide tier 2 and tier 3 support for clients including but not limited to;
Troubleshoot hardware/software issues/errors, documenting fixes in internal or client spaces
Support for escalated tickets from the first call resolution team
Log 80% of time with 50% of time being logged as billable work
Complete management of Office 365 tenants including Teams, OneDrive, and SharePoint
Complete management of Windows Active Directory, Domain Controller, related Microsoft Server Applications, and Virtualization tools
Complete management of Windows/Mac workstations including configuration, maintenance, updates to operating system and applications
Physically/virtually deploy internal and client Servers and Workstations
Complete management of tools used to take care of clients including RMM, Webroot, RapidFire, Veeam, and Acronis
Complete management of supported phone systems including extension management, IVR, call queues, and time-based rules
Set up and manage basic networks to include Firewalls, Switches, and Access Points
Assist with defining, implementing, and maintaining best practices for Server and Workstation policies and procedures
Provide and maintain documentation of internal and client accounts
Provide proactive maintenance for client Servers and Workstations
Provide plan/feedback to management for client infrastructure improvement
Additional duties as assigned
REQUIREMENTS:
3+ years of overall IT Support experience
1+ year of Systems Administrator experience
1+ year of Virtualization tools experience (VMWare preferred)
1+ year of Windows Active Directory, Domain Controller, related Microsoft Server Applications, and Virtualization tools experience.
1+ year of complete management of client network infrastructure including, firewalls, switches, access points, VLANs, VPNs, IDS/IPS, and access rules
If you are the ideal candidate for providing excellent customer service and looking to grow your IT career, apply today! Referrals Welcome
About CSI: Since we opened our doors in 1994, CSI has become one of the most trusted staffing companies in the industry. Our clients and candidates have rated CSI among the "Best of Staffing" year after year.