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Company: Rampart Supply Plumbing and Heating Whole Sales Distributor
Job Description: Plumbing Showroom Sales Consultant
Revised: February 15, 2019
Department: Showroom Sales
Reports to: Showroom Sales Manager
Position Summary: Responsible for working closely with and analyzing customer requests, providing product advise, and creating sales orders with the highest level of comprehensive customer service
Work Schedule: Monday-Friday 0800-1700, Rotational Saturday
Responsibilities & Duties:
Primary:
Professionally conduct organized customer consultations providing product knowledge, advice, and unique
plumbing solutions based on customers expectations
Interact with homeowners, plumbers, builders, designers, and other trade professionals while being sensitive
to each of their individual needs
Create quotes, process sales orders, and coordinate product delivery based on the projects schedule
Administer the highest level of comprehensive customer service by answering customer questions and
promptly troubleshooting issues while presenting a professional image, to include conduct and dress, in
alignment with Ramparts values
Collaborate with Purchasing for unique product, ordering, or job requirements
Answer customer phone calls, qualify leads, and follow up on opportunities
Operate ethically in accordance with Ramparts established systems, policies and procedures
Support team members in daily business activities
As Required:
Ensure warranty requirements and responsibilities are understood by the customer
Courteously handle customer returns
Maintain currency on product and technical knowledge as well as current construction trends
Additional duties as assigned by Supervisor
Education, Skills, Training, & Experience Requirements:
Product knowledge
Excellent communication and organizational skill
Ability to multitask and prioritize assigned projects
Customer service skills
Sales experience a plus
If interested, please Apply Here
