Job description
We are seeking a dedicated and detail-oriented Dispatcher to join our team. The ideal candidate will be responsible for coordinating with the technicians and customers for residential services. This role requires strong analytical skills, proficiency in transportation management systems, and the ability to multitask in a fast-paced environment.
Duties
- Coordinate with technicians to receive accurate arrival times to relay this information to customers.
- Follow up with customers with updates regarding their scheduled appointment.
- Communicate effectively with clients and team members through intraoffice chat systems, demonstrating excellent etiquette.
Experience
- Proven experience in dispatching or logistics roles is preferred.
- Excellent communication skills, both verbal and written, are required for effective interaction with technicians, customers, and team members.
- Typing proficiency is necessary for accurate data entry tasks. Join our team as a Dispatcher where your skills in logistics and communication will contribute significantly to our operational success!
