Vacancy expired!
RESPONSIBILITIES:
Kforce is looking for a Desktop Support Analyst for a contract opportunity in the Denver, CO area. The Desktop Support Analyst will gain experience supporting IT Project(s) working in a medical laboratory environment. The project entails upgrading users from Windows 7/Office2010 to Windows 10/Office365; either an in place/existing machine upgrade or to a new machine upgrade.
REQUIREMENTS:
6+ years of prior experience in an onsite desktop support role is required
Professional (as well as manage stress/pressure)
Quick learner (eager to learn, can listen attentively & take notes)
Time Management Skills (can juggle multiple requests sensibly, punctual)
Proficient in Microsoft OneDrive data backup and Outlook PST Import
Ability to work independently and as a large national team
Will need to provide timely updates on progress and update metric spreadsheet daily
Will be required to provide post upgrade end user support
Needs to have excellent software and hardware troubleshooting skills
Needs to be able to formally communicate via email, phone and face to face with customers/end users (following covid19 & social distancing policies) with proper ethics
Technical Skillset Required:
Windows 7 Proficiency
Office/Outlook 2010 Proficiency
Windows 10 Proficiency
Office/Outlook 365 Proficiency
User Data/Email migration (OneDrive & conventional data transfer)
Understanding of Laptop/Desktop Encryption (Bitlocker & Credant)
Microsoft SCCM Application Deployment
IT Asset Management tasks
Citrix Workspace familiarity
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
