Equipment Service Technician

Equipment Service Technician

20 Jun 2024
Colorado, Denver 00000 Denver USA

Equipment Service Technician

Vacancy expired!

JOB SUMMARY: Responsible for delivering a unique and superior customer experiencewith regard to the integration and networking of all high-tech equipment andto fulfill all aspects in the installation and/or service of all largeequipment in the practitioner's office with the focus on "excellence" incustomer service in the dental professional's office. ESSENTIAL RESPONSIBILITIES .and. ACCOUNTABILITIES: Installs all high-tech hardware and software needed for the integrationand networking of all office high-tech equipment. Provides responsible repair and installation services to our customersin a professional manner. Works with local center personnel to coordinate all office technologyinstallations and integrations. Remains well versed on various high-tech equipment and services. Performs on-site system evaluations as needed to ensure compatibilityof products with existing client hardware and software. Provides ongoing maintenance and support for servers, workstations,and dental office personnel. Diagnoses and repairs all high-tech equipment. Educates customer on proper care and maintenance and advice on simpletroubleshooting procedures. Completes all paperwork pertaining to the installation. (Warrantycards, Installation checklists and provide owner with all manuals.) Communicates any and all information to TSS, ESS, FSC, localmanagement and OATS personnel when appropriate. Participates in special projects and performs other duties as required. IN ADDITION TO THE ESSENTIAL DUTIES AND RESPONSIBILITIES LISTEDABOVE, ALL POSITIONS ARE ALSO RESPONSIBLE FOR: Meeting company standards pertaining to quantity and quality of workperformed on an ongoing basis, performing all work related tasks in a mannerthat is in compliance with all Company policies and procedures includingWorldWide Business Standards. Adhering to Company policies, procedures, and directives regardingstandards of workplace behavior in completing job duties and assignments. Experience: Minimum 3 years computer hardware and software repair andinstallation related experience in a customer service environment. SPECIALIZED KNOWLEDGE AND SKILLS: The successful candidate will possess a high school diploma, orequivalent, and have several years experience in advanced ComputerSkills, including hardware and software configuration, troubleshooting,installation and networking required, computer industry certificationspreferred. Additionally, ideal candidates will be highly proficient incomputer hardware including LAN's WAN's and internet configurations.Experience with commercial audio and video systems is preferred. Prior dentalor bio medical experience is helpful, but not necessary. Working knowledgeof hydraulics, mechanical and electrical systems preferred. OTHER: Strong customer interpersonal skills. Ability to comply with allterms of the Fleet Management Policy including maintenance and accidentmanagement policies. Complete all work related tasks utilizing the companyprovided laptop as required. Comply with the company uniform and policy asdescribed in the EST policy and procedure manual. Henry Schein, Inc. is an Equal Employment Opportunity Employer anddoes not discriminate against applicants or employees on the basis of race,color, religion, creed, national origin, ancestry, disability thatcan be reasonably accommodated without undue hardship, sex, sexualorientation, gender identity, age, citizenship, marital or veteranstatus, or any other legally protected status. For more information about career opportunities at HenrySchein, please visit our website at: www.henryschein.com/careers.Employer's Job# 288420Please visit job URL for more information about this opening and to view EOEstatement.

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Job Details

  • ID
    JC4186151
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Henry Schein
  • Date
    2020-06-20
  • Deadline
    2020-08-19
  • Category

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