Job Title: Microsoft Technical Support Engineer Job Type: Full-Time/Perm Salary: $60,000-70,000 Location: Denver, Colorado Start: ASAP
In this role, you will work closely with medium and large enterprises to design and deploy real-time communication, collaboration, and security solutions for increased mobility and productivity gains. You will be responsible for qualifying, troubleshooting, resolving and/or escalating issues, providing 24x7 managed services/solutions support to customers.
MUST HAVE:
Experience supporting the following systems: Azure, O365, Microsoft Teams, Unified Messaging, Skype for Business, Active Directory, Exchange, Microsoft UC endpoints
Prior MSP and/or Consulting experience
Expert knowledge of ticketing systems (Connectwise preferred)
Job Duties:
Monitor and manage simple to complex Microsoft cloud infrastructure solutions
Administer Microsoft Azure to meet our customer's technical, security, and business needs for apps/workloads
Monitoring, acting on planned/unplanned outage notifications from Microsoft
Supporting processes for Office 365 license assignment, altering, and removal with end users
Provide management for the product offerings around Microsoft Suite, Active Directory, Office 365, Exchange, Microsoft Skype for Business, MS Teams (Teams with Voice, Poly, AudioCodes)
Escalate tickets and work with vendors and partners
Qualifications:
Knowledge of Microsoft infrastructure solutions, system security, enterprise directories, and cloud technologies.
Knowledge of Cloud, Virtualization, Mobility, BYOD, UC
Advanced knowledge of Unified Messaging and Unified Communications
Experience with PowerShell scripting and management of Microsoft server products
Proficient experience with Windows Servers OS, and Active Directory
Knowledge of networking; DNS, DHCP, TCP/IP
Knowledge of Azure Monitor and/or Azure Security Center
Knowledge of Microsoft Defender ATP
Knowledge of ITIL is preferred
Prior MSP experience preferred
Required
Available to provide after-hours support and actively participate in an on-call rotation
3+ years of relevant Managed Services and/or Consulting experience
1+ years of relevant Microsoft Azure design & delivery experience
Benefits:
Health/Dental/Vision
401K
PTO
Competitive compensation and benefits package
Advancement opportunities with structured career paths
Access to the latest emerging technologies
5x award winning Microsoft Partner of the Year
Email c.walsh@nigelfrank for additional information!
Nigel Frank International is the global leader for Microsoft Azure recruitment, advertising more Microsoft Azure jobs than any other agency. We work with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Azure market, we've built relationships with the key employers across the nation and have an unrivalled understanding of where the best opportunities are.
We understand the need for discretion and would welcome the opportunity to speak to any Azure candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed.
Please call or email /for additional information about the Azure market and available Azure job opportunities in your area.
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Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy.
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At Blue Origin, we envision millions of people living and working in space
for the benefit of Earth. We\'re working to develop reusable, safe, and
low-cost space vehicles and systems within a culture of safety,
collaboration, and inclusion. Join our diverse team of problem solvers as we
add new chapters to the history of spaceflight!