Relocation assistance is not provided and this is not a remote position. FirstBank does not sponsor work visas.
Founded in 1963, FirstBank maintains more than $20 billion in assets and operates over 110 branch locations across Colorado, Arizona and California. Its growth can be attributed to one simple philosophy: do right by customers, communities and employees, which is at the center of the company’s “banking for good” mantra. FirstBank believes that a company is nothing without the people that comprise it, and prides itself in hiring and training a diverse and talented group. By joining the FirstBank team you will experience its great team culture with ample opportunity for growth. There’s an opportunity for everyone with positions all across the company, from Teller and Call Center to Technology and Lending. Apply today to learn more and join the team! A Brief Overview Responsible for installation, configuration, administration and maintenance of Storage and Virtualization hardware and software in a 24x7 enterprise environment. Participates in all aspects of technical research, planning, design and documentation for assigned projects. Analyze customer requirements to provide highly available, secure solutions to meet service level objectives. Participate in on-call rotations and after-hours work as required by system implementations, outages or upgrades. What you will do
Participate in the design and implementation of projects involving existing and new technical solutions; responsibilities include planning, scheduling and coordinating the project.
Troubleshoot storage/virtualization hardware and software problems; coordinate resolution with internal technical resources and vendors.
Communicate with management on the status of projects and problem resolution efforts; initiate request to escalate problems if needed.
Maintain and set standards for documentation of server and storage equipment on an on-going basis; include documentation updates as an integral part of every project.
Maintain knowledge of current and developing technologies, recommend evaluation of technologies that would benefit the Technology infrastructure.
Monitor and analyze the capacity and performance of systems and make recommendations for improvements as necessary .
Participate in the design of data protection and disaster recovery technologies in a multi-site environment.
Research and implement automated processes to improve operational efficiency.
Provide training on new deployments to other Technology staff; outline how each team will be affected related to on-going support of the system.
Coordinate vendor efforts in conjunction with system implementations and project plans.
Assist in the problem resolution as required for storage/virtualization hardware and software problems; coordinate resolution with internal technical resources and vendors.
Implement and participate in the design of systems and server infrastructure for new solutions following procedures listed in the Infrastructure Policies and Procedures manual as well as the Information Protection Policy.
Perform other duties and projects as assigned.
Understand and comply with all provisions of the Safety in the Workplace policy.
Minimum Requirements
Typically requires a bachelor's degree in related field and a minimum of 2 years of related experience.
A combination of post-high school education, job related certification and related experience equivalent to 5 years may be considered in lieu of minimum requirements
Preferred Requirements
Bachelor’s Degree in Computer Science or other technical field
IT Systems Administration experience in an enterprise environment
Knowledge, Skills, and Abilities
Strong organizational skills with the ability to balance multiple projects and multiple tasks while meeting agreed upon objectives
Good technical problem-solving skills
Strong customer service skills; experience required
Good working knowledge of LAN protocols and technologies such as TCP/IP, VLANs and Ethernet
Basic understanding of data communication topologies, protocols, and equipment
Strong knowledge of desktop and server virtualization technologies such as ESXi, Horizon and View
Working knowledge of LAN and server hardware and networking equipment
Good working knowledge of Windows and/or Linux server operating systems
Good working knowledge of directory technologies such as Microsoft Active Directory, and LDAP
Strong working knowledge of storage technologies
Good working knowledge of communication/data encryption technologies, multi-tier application deployments, and relational database systems
Working Conditions and Physical Requirements
Frequently remains stationary throughout a typical business day
Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms
Occasionally positions self to access drawers and shelves of various heights
Frequently reaches for and handles paperwork and files
Constantly communicates with customers, coworkers, and management in-person and on the phone
Must be able to exchange accurate information
Statement of Benefits FirstBank offers a suite of benefits that support our employees’ professional, financial, physical, emotional and spiritual well-being. Benefits currently offered with our positions include: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance/AD&D.
FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department.
