Swanson Rink Equal Employment Opportunity/M/F/disability/protected veteran status
Description: The Systems Administrator provides network technical support, customer service, end-user support, maintains software and hardware, maintains up-to-date documentation; troubleshoots network, VPN, and portable communication devices.
Essential Responsibilities
Installs and configures hardware and software
End User/Technical Support
Manages network, servers, and applications
Sets up and maintains workstations
Monitors performance and maintains systems according to requirements
Troubleshoots issues and outages
Follow industry standards for security protocols for access controls, backups, and firewalls
Upgrades systems with new releases and models
Support Hyper-V virtual environment
Perform daily system monitoring
Perform daily backup operations
Updating and maintaining Window servers with establish best practices
Updating and maintaining domain services including Active Directory, Group Policy DNS, DHCP and Certificate Services
Apply OS patches and upgrades
Build and configure virtual and physical servers in a physical environment
Builds an internal library of documentation and IT policies
Requirements:
Bachelor's Degree in related field or equivalent certification and experience
Familiarity with various operation systems and platforms
Experience with Microsoft operating systems, Microsoft Office Suite, and Microsoft Active Directory
Must be able to work overtime or be in an on-call rotation as needed
Demonstrated track-record of successfully troubleshooting and resolving problems with computer software, network, remote access and other equipment, including mobile device
Demonstrated ability to communicate clearly and effectively both orally and in writing
Experience with databases, networks, and patch management
Familiarity with AutoCAD, REVIT and additional Autodesk products a plus
MCP or related Microsoft Certifications a plus
Must be comfortable with Azure, Teams, and Exchange Online
Familiar with enterprise endpoint protection and best practices
Salary will be based on several factors including: experience, knowledge, skills, and abilities of the applicant, as well as internal and external equity. The pay range and benefits offered for this position is expected to be:
$74,000 - $97,000
Health care benefits, company paid holidays, Paid Time Off, 401(k)
