Hybrid Role in Denver, CO - 3 days in the office / 2 days work from home.
We are looking for a talented leader with a proven hands-on technical background and outstanding communication skills.
The Sr. Manager will lead cross-functional teams, responsible for building new platforms, expanding and/or rebuilding existing platforms, supporting existing solutions and escalations from the product teams.
The Technology Operations teams work closely with the Product teams and Program Managers to define and implement solutions supporting the product offering and internal resources.
Provides technical direction for the development, design, and systems integration for Product teams engagement from definition phase through implementation.
SKILLS:
5-7 years managing technical teams, project implementation and client relationships.
10-15 years technical knowledge installing operating system and third-party software installation, upgrades and maintenance.
10-15 years technical knowledge installing and configuring hardware.
10-15 years troubleshooting software problems with operating systems or third-party products.
10-15 years technical knowledge with security and system implementation industry standards for Windows, Unix, Network, Storage and Security.
10-15 years technical knowledge of client/server and internet systems architectures.
Challenges others to develop as leaders while serving as a role model.
Manages the development of teams by ensuring that project tasks are in line with each contributor’s career interests when possible.
Inspires direct reports and coworkers to attain goals and pursue excellence.
ROLE:
Ensure that all the team members receive appropriate training, career coaching, are encouraged to continually look for better ways to do their jobs and to provide a high level of service and systems administration.
Maintain current knowledge of industry best practices and trends, as well as new developments for the technologies deployed.
Participate in the strategic planning and policy development.
Keep Program managers and stakeholders well informed of updates and overall progress.
Assist in the development, communication, and enforcement of implementation and operational standards.
Manages technical resources within budget and project schedule.
Consistently delivers high-quality services to our internal employees and product teams.
Other duties as assigned
Conducts effective performance evaluations and mentors’ administrators through formal and informal channels.
Encourage team members to seek and participates in personal development opportunities.
Facilitates effective team interaction.
Reviews team members and addresses issues as appropriate.
Identifies opportunities for improvement and makes constructive suggestions for change.
Facilitates team and client meetings effectively.
Holds regular status meetings with direct reports.
Resolves and/or escalates issues in a timely fashion Possesses knowledge of data privacy practices and PCI regulations
Strong written and oral communication skills.
Travel requirement Infrequent.
Bachelor’s degree in Computer Science, Information Systems or other related field, or equivalent work experience.