Technical Support Representative

Technical Support Representative

08 Nov 2024
Colorado, Eastern CO 00000 Eastern CO USA

Technical Support Representative

Vacancy expired!

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Technical Support Representative

We are a leading Telecommunications Provider in Colorado

Essential job functions:

-Respond immediately, courteously and intelligently to customers phone, internet and computer issues.

-Troubleshoot customers phone and internet issues regarding both their PC or MAC and also troubleshoot their Cambium wireless connections.

-Handle incoming sales calls and schedule and coordinate with installation and service technicians..

-Actively listen to and document the customer's needs and provide solutions to their questions and/or problems.

Skills Required:

-Extensive knowledge of MAC and PC Software and good basic knowledge of wireless networking to include Cambium and Ceragon Wireless equipment as well as Cisco Phone Systems.

-Must be able to multitask and handle multiple calls.

Position

-Full Time

-Pay rate: $13.00 to $15.00 hour depending on experience.

Principals only. Recruiters, please don't contact this job poster.

do NOT contact us with unsolicited services or offers

Job Details

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