Program Manager

Program Manager

Vacancy expired!

DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Dish Technologies is seeking an Engineering Program Manager at our Denver location to support Channel Launch activities for DISH. This individual will work first hand with the latest technology in satellite Digital Broadcasting Systems. This individual will be expected to:

• Ensure that activities are carried out in accordance with established specifications and schedules.
• Coordinate interdepartmental functions and communications in order to minimize delays.
• Meet with cross functional teams on a regular basis to review statuses and plan future actions.

Responsibilities:

• Proactively identify and partner with a diverse, cross functional team to resolve process problems related to DISH content removal.
• Manage day-to-day operational scope of DISH content removal, create detailed reports and ensure all teams are on board with proper information and track work to completion. (On call work and some evening, weekend, and holiday will be necessary on occasion)
• Work as part of a team to contact/visit existing and/or prospective customers.
• Influence customers and diffuse potential problems. Anticipate the customer's needs and identify appropriate alternatives. Maintain a complete knowledge of the business segment's products, policies, and services
• Builds and/or maintain contact with customers by being regularly available and responsive to their business needs
• Responsible for complete understanding of the customer profile including key managers and personnel
• Support work intake process, may drive projects and development initiatives by working with a cross functional team of impacted partners.
• Partner with offsite operation teams to schedule and track deliverables, project risks, and statuses.
• Exercises superb follow-up and follow through skills in all facets of program management and drive problems to resolution quickly
• Effectively interface with technical personnel and learn the technical flow of complex systems
• Work independently to achieve high performance and produce the desired results
• Provide professional and tailored communications and updates specific to the audience being addressed.
• Create and/or update current process documentation.
• Create and/or update software development plans to support changing process or business needs
• Test the developed software to ensure it properly supports the changing process or business needs

Basic Requirements:

• Experience managing software development or systems integration projects.
• Strong technical, analytical, organizational and communication skills are essential.
• Ability to work with minimal supervision.
• Ability to manage projects spanning multiple geographic regions (international projects) and departments.
• Candidates must be adept at change management and problem solving, possess strong organizational skills and have an attention to detail, along with strong written and verbal communication skills

Qualifications:

• Bachelor Degree in Business, Engineering, or BS in related technical field
• 2-5 years of demonstrated operational experience managing systems integration projects.
• 2-5 years of experience managing programs/projects in one or more of the following areas: Satellite or Cable TV, Application or Database Software Development, or Conditional Access Software.

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Compensation: $57,400.00/Year - $82,000.00/Year
From versatile health perks to new career opportunities, check out our benefits on our careers website.

Candidates need to successfully complete a pre-employment screen, which may include a drug test.