Vacancy expired!
We have Service Advisor and Service Manager positions available!
Want weekends off, a competitive salary/benefits and be at a place where working feels fun? We are a reputable, professional, family-owned independent repair shop that has been serving the Fort Collins community for 25+ years. We were awarded 2019 Nextdoor Neighborhood Favorite, 2017 BBB Torch Awards for Ethics and 2015 Small Business of the Year by the Fort Collins Area Chamber of Commerce. We attribute this success to our talented and committed crew and our dedication to doing the right thing for the right reasons. We’ve got a strong customer base, lots of vehicles that need care and we continue to grow year after year. Be a part of something bigger!
RESPONSIBILITIES…
Service Advisor: Service Advisors schedule service work, manage shop workflow, communicate any additional services needed, and handle the administrative and customer relation aspects of the operations. The service advisor listens intently to customer concerns and comments and interprets for the technician, so that the technician will diagnose correctly. They then translate the technician's findings, which may be very complex, into language the customer will understand, explaining the benefits of the repair. An honest advisor, acting in the customer’s best interest, can sell most things with ease.
Service Manager: The Service Manager manages daily operations by providing leadership for technicians and service advisors. Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. The main purpose of the Service Manager is to plan and direct operations and improve productivity, efficiency, profitability and customer satisfaction.
The ideal candidates have an upbeat, positive personality and is passionate about taking care of people. They must communicate clearly and effectively, with customers and technicians, and must have the ability to sell recommended services. They must be able to work well under pressure and resolve customer complaints in a professional, expedient manner.
MINIMUM QUALIFICATIONS…
-Excellent communication skills
-Well organized
-Able to thrive under pressure in a fast-paced environment
-Committed to self-improvement
-Computer literate and fast learner
-Love people
-Happy
-Automotive experience
WHY JOIN THE COMMUNITY AUTO TEAM?
-We are committed to providing an honest, exceptional and engaging auto repair experience to the community
-As a AAA Approved Auto Repair Shop and NAPA AutoCare Center, we adhere to highest professional standards in the industry
-Top-notch paid training
-9 bay, well-equipped and clean facility
-Supportive team environment
-Health insurance and matched retirement plan
-Paid vacation
-Weekends off
-Paid holidays
-Growing shop with yearly double-digit increases, high earning potential
-Computer terminals, modern equipment, subscriptions to professional repair databases and labor guides
-Paid uniforms
-Organized working environment
-Management who deeply cares about YOU
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View job descriptions and apply here: CommunityAutoInc.com/employment
