Job Opening: Customer Service Representative (Fort Collins)

Job Opening: Customer Service Representative (Fort Collins)

22 Jul 2024
Colorado, Fort collins / north CO 00000 Fort collins / north CO USA

Job Opening: Customer Service Representative (Fort Collins)

Vacancy expired!

We are HIRING NOW!

Customer service specialists are responsible for handling customer needs and identifying appropriate solutions. Our customer service specialists are highly motivated, have proven leadership abilities, a strong customer service attitude, integrity, a desire for professional development and a willingness to learn. Our culture is energetic and fast-paced. This requires each individual on our team to be self-motivated and achievement-oriented. We are focused on continuing to build our client services team and require strong work ethic, a positive attitude, and lastly, career and goal driven individuals.

Primary Duties:

- Answer incoming calls from clients who are currently enrolled in our program

- Research, manage, and resolve any issues clients or creditors may have about their interest rates, proposal statuses, and payments

- Resolve escalated client issues and provide information in a timely and efficient manner

- Troubleshoot any questions or concerns the client may have and maintain client confidentiality at all times

- Appropriately notate client accounts in the Access database

Reasons to apply:

-Promotions available for qualified candidates and management candidates

-Health and life insurance offered

-Full training provided

-Retirement programs

-Exciting work environment

Position Qualifications:

- A minimum of 1 years of customer service experience

- Proven ability to problem solve, multi-task and take initiative

- Capacity to learn a wide variety of new information and implement the knowledge to handle all types of customer issues

- High attention to detail and accuracy

- Ability to work independently as well as part of a team

Our company is changing lives and empowering people. If you want an exciting career where you can truly make a difference and change lives, this is your opportunity. Positions available include entry to mid level customer service. Our company is continually recognized as A Top Workplace, as well as top in training.

Please use the provided email link to send resume for application/interview.

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